PEI Online Training

Professional online training for public safety communications professionals from Profile Evaluations, Inc. and the Public Safety Group.

PEI-911 Online provides comprehensive training in a supportive, instructor-led online environment.

PEI-911 Online Courses are:

  • INFORMATIVE – timely and easy-to-understand quality instruction provided by top industry experts.
  • INTERACTIVE – students and instructors continuously interact through emails and online assignments.
  • REWARDING – students are given the opportunity to network with their peers – to make friends – to share information and discuss subjects of mutual interest.
  • COST-EFFECTIVE – there are no travel costs and no hidden fees.  All course materials and textbooks are included in the tuition.
  • CONVENIENT – courses can be accessed 24 hours a day from any computer with internet access so students can enter the classroom and complete assignments at a time and place of their choosing.

REGISTERING FOR A COURSE IS EASY!
Register online or download and fax or mail the fax/mail registration form. If paying by Purchase Order, we’ll email you an invoice; if paying by credit card, we’ll email you a receipt.

Current Courses

CLICK ON THE COURSE TITLE for a full course description.  Click on REVIEWS for testimonials from past students. New courses are added on a continuing basis, so please check back often!!!

REVIEWS

Active Shooter, 3rd Edition by the Public Safety Group.
This dynamic 3-week course teaches you how to handle active shooter incidents.  Numerous incidents are reviewed, including actual 9-1-1 calls and radio tapes

REVIEWS

Basic Telecommunicator Training, 2nd Edition by the Public Safety Group.
This interactive 4-week course teaches you the basic skills and responsibilities of a public safety telecommunicator.

REVIEWS

Bring it On! 2nd Edition:  Surviving and Succeeding in this Crazy, Wonderful Profession by Profile Evaluations, Inc.
This informative and motivational 3-week course is a how-do guide for surviving shift work and stress, handling conflict resolution and remaining positive in a negative environment.  Valuable training for ALL communications professionals and a MUST for every new hire!!!!

REVIEWS

Building for Excellence, 2nd Edition: Management and Leadership Tools for 9-1-1 Professionals by Profile Evaluations, Inc.
This comprehensive and motivational 6-week course provides you with the tools and information you need to maximize your management and leadership skills and build for excellence within your chosen profession.

REVIEWS

Challenging Callers, 2nd Edition: Communicating with Children, the Elderly and the Mentally Impaired by Profile Evaluations, Inc.
This dynamic and comprehensive 3-week course teaches you how to communicate with these challenging caller types.

REVIEWS

Communications Center Liability by the Public Safety Group.
This comprehensive 3-week course looks at the liability issues facing public safety communications professionals.

REVIEWS

Communications Training Officer, 2nd Edition by Profile Evaluations, Inc. and the Public Safety Group.
This dynamic and comprehensive 6-week course provides you with the tools you need to maximize your skills as a CTO and classroom trainer.  Plus you receive a model SEG, DOR, Training Action Plan, and Classroom Evaluation Form FREE with your course registration.

REVIEWS

Customer Service by the Public Safety Group.
This motivational 3-week course teaches you how to increase the level of service you provide each day.

REVIEWS

Crimes in Progress by the Public Safety Group.
When seconds count are you prepared to respond?  When 9-1-1 rings and you have a call that is in-progress, are you ready?  This class is designed to provide you with the tools you need to respond to a variety of in-progress and high-risk calls.  Topics include armed robberies, shootings, homicides, pursuits, and your role in responder safety and child missing calls.

REVIEWS

Domestic Violence by the Public Safety Group.
This interactive 3-week course looks at the truths and myths associated with domestic violence and domestic violence call-handling.

REVIEWS

Hiring Right for 9-1-1 by Profile Evaluations, Inc.
This dynamic 4-week course provides you with the tools you need to start hiring right!  Plus you receive PEI’s Complete Employee Hiring and Interviewing Kit FREE with your course registration.

REVIEWS

Stress: It’s All in Your Head by the Public Safety Group.
This motivational 3-week course teaches you how to effectively deal with your job-related and home-related stress.

REVIEWS

Suicide Intervention by the Public Safety Group.
This interactive 3-week course looks at attitudes and facts associated with suicide and suicide call intervention.