Leaders in Public Safety Communications
Training and Development

Testimonials

Professional Training for Public Safety Communications Professionals

CLICK ON THE COURSE TITLE to read what your peers are saying about PEI-911 Online courses

Visit the TRAINING COURSES page for course outlines for all courses.

Current Courses:

Management/Leadership

Building for Excellence, 4th Edition: Management and Leadership Tools for 9-1-1 Professionals by Profile Evaluations, Inc.

Hiring Right for 9-1-1, 4th Edition by Profile Evaluations, Inc.

Training

Communications Training Officer, 4th Edition by Profile Evaluations, Inc. and the Public Safety Group.

Stress/Health & Wellness

Empowering You! Conquering Shift Work, Stress & Negativity by Profile Evaluations, Inc.

Stress: It’s All in Your Head by the Public Safety Group.

Call-Taking/Dispatching

Active Assailant, 5th Edition by the Public Safety Group.

Basic Telecommunicator Training, 3rd Edition by the Public Safety Group.

Challenging Callers, 3rd Edition: Communicating with Children, the Elderly and the Mentally Impaired by Profile Evaluations, Inc.

Communications Center Liability by the Public Safety Group.

Customer Service by the Public Safety Group.

Cultural Diversity, 3rd Edition – Ripped from the Headlines by the Public Safety Group.

Crimes in Progress, 2nd Edition by the Public Safety Group.

Domestic Violence, 2nd Edition by the Public Safety Group.

Suicide Intervention, 2nd Edition by the Public Safety Group.