Leaders in Public Safety Communications
Training and Development
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Visit the TRAINING COURSES page for course outlines for all courses.
Building for Excellence, 4th Edition: Management and Leadership Tools for 9-1-1 Professionals by Profile Evaluations, Inc.
Hiring Right for 9-1-1, 3rd Edition by Profile Evaluations, Inc.
Communications Training Officer, 4th Edition by Profile Evaluations, Inc. and the Public Safety Group.
Bring it On! 2nd Edition: Surviving and Succeeding in this Crazy, Wonderful Profession by Profile Evaluations, Inc.
Stress: It’s All in Your Head by the Public Safety Group.
Active Assailant, 5th Edition by the Public Safety Group.
Basic Telecommunicator Training, 3rd Edition by the Public Safety Group.
Challenging Callers, 3rd Edition: Communicating with Children, the Elderly and the Mentally Impaired by Profile Evaluations, Inc.
Communications Center Liability by the Public Safety Group.
Customer Service by the Public Safety Group.
Cultural Diversity, 3rd Edition – Ripped from the Headlines by the Public Safety Group.
Crimes in Progress, 2nd Edition by the Public Safety Group.
Domestic Violence, 2nd Edition by the Public Safety Group.
Suicide Intervention, 2nd Edition by the Public Safety Group.