| Profile
Evaluations, Inc. (PEI) is a management consulting firm
specializing in the area of public safety communications
employee selection and development. We combine our extensive
knowledge of public safety communications call-taker, dispatcher
and communications supervisor positions with state-of-the-art
techniques to offer a full range of innovative products
and services designed to meet the unique needs of public
safety service providers.
PEI
is dedicated to the field of public safety communications
We are committed to providing whatever assistance we can
to ensure that public safety communications achieves the
recognition it deserves and that the professionalism of
these positions is accepted by those inside and outside
the industry.

To
learn more about our products and services call
386-239-3514 or 877-239-3597 (toll free)
Email: info@pei-911.com
or Contact PEI
Excerpts
from a CALEA On-site Assessment Report for Southwest Central
Dispatch, IL…
“The
selection process
utilized by the agency uses testing materials provided by
Profile Evaluations, Inc. (PEI). PEI testing materials are
well known in public safety communications
and the validity of the testing materials is well documented.
Personnel who do well
on the pre-employment testing
materials generally are successful
on the job. In addition to the written tests,
applicants also must successfully complete the [PEI] structured
oral interview. The questions used in the oral interview
are relative to the position applied for. Guidance provided
to the interviewers explains what to look for during the
selection process.”
“The
agency has an excellent Performance
Evaluation System, developed in cooperation
with Profile Evaluations, Inc. The program defines measurement
definition, procedures for the use of the form and rater
responsibilities.”
“Southwest
Central Dispatch has an outstanding
recruit-training program, [developed in
cooperation with Profile Evaluations, Inc.], that exceeds
all published standards. The training program
has thirty-three segments and it takes approximately 300
hours to complete the program, which covers all aspects
of the job…The training program is far more comprehensive
than most other Telecommunicator training programs.”
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New
from PEI!!!
Online
Training Courses!!!!
PEI
is proud to announce the release of its new online training
platform – PEI-911 Online. PEI-911 Online provides top quality
instruction in a supportive, instructor-led online environment.
PEI-911 Online courses cover a variety of topical areas and
feature management/supervision training from PEI and continuing
education courses from The Public Safety Group. Click
here for more information.
New
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The FIRST and ONLY interviewing and hiring kit developed
specifically
for public safety communications positions!!!
The
Complete Employee Interviewing and Hiring Kit for
Public Safety Telecommunicator AND Communications Supervisor
Positions!
The
Complete Employee Interviewing and Hiring Kit puts YOU in
charge of your interview and hiring process. Informative
and practical, this kit takes you through each step in the
telecommunicator and communications supervisor hiring and
interview process, from laying the foundation to making
the final hiring decision. More
information
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