Leaders in Public Safety Communications
Training and Development


PEI’s Complete Employee Interviewing and Hiring Kit for Public Safety Communications Positions, 2nd Edition

PEI’s Complete Employee Interviewing and Hiring Kit, 2nd Edition is used as the course textbook for the Hiring Right for 9-1-1, 2nd Edition course.  It is also available as a stand-alone product.

PEI’s Complete Employee Interviewing and Hiring Kit, 2nd Edition puts YOU in charge of your interview and hiring process.  Informative and practical, this kit takes you through each step in the hiring and interview process, from laying the foundation to making the final hiring decision.

Each chapter outlines essential information and includes sample documents that can be customized to any agency’s specific organizational needs.  All suggested interview questions relate specifically to the knowledge, skills, abilities and other (personal) characteristics (KSAOs) identified through job analysis for a Public Safety Telecommunicator and a Communications Supervisor position.

You can download templates from our password-protected Resources page that will help you create agency-specific versions of the documents included in the kit.  You can also download ready-to-use Interview Summary Sheets for your use at the end of the interview process.

In one comprehensive kit you receive…

  • Over 160 suggested interview questions for use in personal interviews with Public Safety Telecommunicator and Communications Supervisor candidates.
  • Documents and checklists you can download and customize to fit your specific needs
  • Job Descriptions, Self-Screening Questionnaire, Interview Rating Sheets, Interview Summary Sheets, Reference Check Forms and more…
  • Valuable information covering ALL aspects of the hiring and interviewing process…
    • Laying the Foundation
      • Understanding the Job – Conducting a Job Analysis
      • Understanding Your Potential Workforce – Millennials – The New Breed of Worker
      • Writing the Job Description
    • Narrowing the Field
      • Recruiting Candidates using Social Media and Public Education
      • Conducting a Job Preview Session
      • Taking a “Whole Person” Approach to the Testing Process
    • Designing and Conducting a Valid, Reliable AND Legal interview
      • Behavior-Based Interviewing Questions and Guidelines
    • Avoiding Legal Pitfalls in the Reference Check and Background Check Process
      • Screening Candidates through Social Media
    • Making the final hiring decision
      • Putting it All Together and Notifying Candidates

Take charge of your interviewing and hiring process

Order your kit today!!

Price: $169.00