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EMPLOYEE EVALUTION PROGRAM (EEP)
for Public Safety Telecommunicator AND Communications Supervisor Positions

The “premier” employee selection PROGRAM for public safety communications personnel!

***Used by over 900 agencies in the U.S. and abroad***

Click below for Ordering via mail or fax

Click below for Ordering online

The Employee Evaluation Program (EEP) is a comprehensive selection PROGRAM designed specifically for public safety communications call-taker, dispatcher (telecommunicator) AND communications supervisor personnel.

The EEP includes -

  • Job-related, valid call-taker, dispatcher and communication supervisor testing; PLUS--
  • Over 150 job-related, valid interview questions; PLUS --
  • A Guidebook that covers all the steps and information you need to conduct an effective hiring process; PLUS
  • Job Descriptions, Job Facts Sheets, Interview Summary Sheets, Reference Check Forms and other job-related documents and checklists you can customize to fit your unique needs!!

ALL IN ONE EASY TO USE – EASY TO UNDERSTAND–
COST EFFECTIVE PACKAGE!!!!!

“I have a relatively low turn-over rate due in part to using the EEP. I’ve talked to lots of Directors in Missouri about the success we have had using your products. I’m more than happy to share successes.”
George Major, Webster County 9-1-1 Emergency Services, MO
“Our recent communications supervisor selection process went perfectly! Command staff was very impressed with the interview panel and very impressed with the entire EEP testing and interview process. The dispatchers that participated in the promotional process were thrilled! Each one was given a copy of their personality Profile Report at the end of the process. They loved reading about themselves and seeing in black and white what they had always felt about themselves.”
Crissy Carroll., Pourde Communications Center, CO
“The selection process utilized by the agency uses testing materials provided by Profile Evaluations, Inc. (PEI). PEI testing materials are well known in public safety communications and the validity of the testing materials is well documented. Personnel who do well on the pre-employment testing materials generally are successful on the job. In addition to the written tests, applicants also must successfully complete the [PEI] structured oral interview. The questions used in the oral interview are relative to the position applied for. Guidance provided to the interviewers explains what to look for during the selection process.”
Excerpt from a CALEA Onsite Assessment Report for Southwest Central Dispatch, IL

The EEP –

  • Blends testing and interviewing together in an easy to understand and viable format.
    The EEP includes the valid, defensible EEP Test Battery AND PEI’s new Complete Employee Interviewing and Hiring Kit – EEP Edition!
  • Enables you to look at the “total” candidate.
    Each element of the EEP blends together to provide management with a complete, objective picture of a candidate’s characteristics and abilities. Through the use of the EEP, the manager has more than a gut feeling to go on; plus the legal liability inherent in subjective hiring decisions is reduced.
  • Has a proven track record.
    The EEP has been used since 1988 for public safety communications employee selection. The EEP is currently being used by over 900 agencies in the U.S. and abroad. To date, well over 95,000 candidates have been assessed under the EEP and there has never been a challenge to its use!
  • Is a valid predictor of future job performance.
    Criterion-based validation studies for the EEP test battery demonstrate that the EEP has predictive validity for public safety communications positions. The validity coefficient for the EEP test battery is .45. A validity coefficient is a calculation used in validation studies to indicate the relative predictability of the method. This coefficient is then used as proof of the usefulness of a certain hiring technique. In this type of research, a validity coefficient above .20 is considered acceptable; validity coefficients of .30 & above are considered very good.
  • Meets ADA and other federal guidelines.
  • May be scored in-house by the agency OR may be sent to PEI for scoring at no additional charge!

WITH YOUR INITIAL QUICK START PACKAGE ORDER YOU RECEIVE ----

The EEP Test Battery - Five EEP Assessment Packages (testing uses)
The EEP Test Battery is packaged in EEP Assessment Packages. The EEP Assessment Packages are individually bound files for each candidate in which you may record and retain all selection information.

The EEP Test Battery includes –

  • A Personality/Position Compatibility Test. The personality/position compatibility test used in the EEP Test Battery is one of the shortest yet most technologically advanced personality profiling systems currently in use. The test is computer scored via internet allowing three different narrative reports to be generated for each candidate – a 9-page Manager’s Report – a 10-page Individual’s Self-Report and a 5 - page Selection Report. Each report is designed to meet the specific needs of the interviewer, trainer and supervisor/manager.
  • A “Distraction” Test. The “Distraction” test measures the candidate’s ability to do more than one thing at a time and remain focused under stress (i.e., multi-tasking). The test is quickly administered and easily scored. Most test takers report they enjoy taking the test; for them the test is both entertaining and challenging.
  • A Mental Ability Test. The mental ability test included in the EEP Test Battery is an established test of general intelligence used for selection and placement of business personnel. The test measures the candidate’s ability to learn, ability to understand instructions and ability to adapt and solve problems on the job.

The candidate’s raw scores on each test instrument are converted to EEP point scores. The total point score achieved is used to evaluate the candidate’s compatibility with the personal characteristics requirements of the position assessed by the EEP Test Battery.

How EEP Test Battery Point Scores Relate to Job Performance & Stability in a Public Safety Telecommunicator Position
Probability of remaining in the job & becoming an above-average/average performer
(Projected chances out of 100)

The higher the EEP point score, the higher the probability of the individual remaining in the job and becoming an above-average/average performer. Scores of 9 & below indicate a 3% chance of remaining in the job and becoming an above-average/average performer, while scores of 18 & above indicate a 93% chance of remaining in the job and becoming an above-average/average performer.

WITH YOUR INITIAL QUICK START PACKAGE YOU ALSO RECEIVE ----

PEI’s new COMPLETE EMPLOYEE INTERVIEWING AND HIRING KIT – EEP EDITION
Informative and practical, this kit takes you through each step in the hiring and interview process, from laying the foundation to making the final hiring decision.

Each chapter in the Guidebook outlines essential information and includes sample documents and checklists that can be customized to any agency’s specific organizational needs. All suggested interview questions relate specifically to the knowledge, skills, abilities and other (personal) characteristics (KSAOs) identified through job analysis for a public safety telecommunicator and a communications supervisor position. The interview questions cover a broad spectrum of issues important to public safety organizations, allowing you to select questions that best serve your agency’s needs.

Using the password you receive with your kit, you can download templates from the Resources page of the PEI website that will help you create agency-specific versions of the documents and checklists included in the Guidebook. You can also download ready-to-use EEP Interview Summary Sheets for your use at the end of the interview process.

In one comprehensive kit you receive:

A Guidebook that covers all the steps and information you need to:

  • Conduct a job analysis and determine your selection criteria, PLUS listings of the core or “common” selection criteria identified by PEI for a public safety telecommunicator position and a communications supervisor position, regardless of agency type, size or geographic location;
  • Write clear and accurate Job Descriptions, Job Facts Sheets and Self-Screening Questionnaires;
  • Write your job advertisements and job announcements;
  • Recruit candidates;
  • Screen resumes and applications forms;
  • Select your pre-employment testing;
  • Design and conduct a job preview/testing session;
  • Develop your interview questions and develop an Interview Rating Sheet, PLUS 155 interview questions for use in personal interviews with public safety telecommunicator AND communications supervisor candidates PLUS an additional 37 interview questions designed to cross-validate the EEP testing results;
  • Conduct a valid and reliable interview;
  • Conduct a legal interview under Title VII and the ADA;
  • Interpret the interview data;
  • Conduct a valid and reliable reference check;
  • Develop your reference check questions and develop a Reference Check Form;
  • Conduct a valid and reliable reference check; and
  • Make the final hiring decision and notify candidates.


PLUS---
Documents and checklists you can download and customize to fit your specific needs –

  • A sample Hiring and Interviewing Checklist, PLUS a template for creating your own agency-specific checklist.
  • Sample Job Descriptions for a public safety telecommunicator and a communications supervisor position, PLUS templates for creating your own agency-specific Job Descriptions.
  • A sample Job Facts Sheet for a public safety telecommunicator position, PLUS a template for creating your own agency-specific Job Facts Sheet.
  • A sample Self-Screening Questionnaire for a public safety telecommunicator position PLUS, a template for creating your own agency-specific Self-Screening Questionnaire.
  • Sample Interview Rating Sheets for a public safety telecommunicator and a communications supervisor position, PLUS templates for creating your own agency-specific Interview Rating Sheets.
  • EEP Interview Summary Sheets for a public safety telecommunicator and a communications supervisor position you can use to help you determine your top candidates.
  • Sample Reference Check Forms for a public safety telecommunicator and a communications supervisor position, PLUS templates for creating your own agency-specific Reference Check Forms.
  • A sample notification letter for unsuccessful candidates, PLUS a template for creating your own agency-specific notification letter.

JOB-RELATED, VALID TESTING -- JOB-RELATED INTERVIEW QUESTIONS – CUSTOMIZABLE DOCUMENTS & CHECKLISTS – GUIDELINES FOR CONDUCTING THE HIRING PROCESS – - -

ALL IN ONE EASY TO USE – EASY TO UNDERSTAND -
COST EFFECTIVE PACKAGE!!!!!

SELECT THE BEST WITH THE EEP!!!

PRICE LIST:

INITIAL QUICK START PACKAGE - $435.00
Includes: Five (5) testing uses, the Complete Employee Interviewing and Hiring Kit, all program materials and the online service fee for the order.

ADDITIONAL EEP ASSESSMENT PACKAGES (testing uses)
Additional EEP Assessment Packages are priced on a pay-per-test structure, with volume discounts given for multiple use orders.

5 - 24 Assessment Packages

$35.00 per Assessment Package (per candidate)
25 - 49 Assessment Packages $32.25 per Assessment Package (per candidate)
50 - 99 Assessment Packages $29.25 per Assessment Package (per candidate)
100 - 199 Assessment Packages $25.75 per Assessment Package (per candidate)
200 - 249 Assessment Packages $23.50 per Assessment Package (per candidate)
250 - 499 Assessment Packages $20.50 per Assessment Package (per candidate)
500+ Assessment Packages $19.00 per Assessment Package (per candidate)
Online Service Fee (For agencies scoring the personality instrument via the internet. Provides 12-month online scoring access for the personality/position compatibility tests purchased with each order)
$50.00

Software Requirements for the Personality/Position Compatibility Test – Microsoft© Internet Explorer© 7 or higher. Cookies enabled and JavaScript enabled. Pop-up Windows Enabled. Adobe Acrobat Reader required to access PDF resources.

Click below for Ordering via mail or fax

Click below for Ordering online


To learn more about our products and services call
386-239-3514 or 877-239-3597 (toll free)
Email: info@pei-911.com or Contact PEI

 

 


Profile Evaluations, Inc.
100 Point O Woods Drive.
Daytona Beach, FL 32114
Office: (386) 239-3514
Toll Free: (877) 239-3597
Fax: (386) 239-3513
info@pei-911.com

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