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PEI’s Performance Appraisal Systems are legally defensible, specific to the agency and easy to use and understand.

AGENCY-SPECIFIC PERFORMANCE APPRAISAL SYSTEMS

Based on a comprehensive Job Analysis Study, the Performance Appraisal Systems developed by PEI are specific to each agency and accurately define the standards of performance against which employees are to be evaluated.

PEI’s Performance Appraisal Systems:

  • Provide employees with a clear understanding of what is expected of them
  • Provide employees with feedback and direction on how to improve performance
  • Focus on results -- the process used and what was actually accomplished
  • Focus on behaviors -- how and why the results were or were not achieved
  • Emphasizes planning and seeing plans through to completion
  • Encourages the development of employees’ strong points and areas of improvement relative to quality and quantity of work
  • Promotes constructive communications between supervisors and subordinates

 

“We are very pleased with the performance appraisal system developed by PEI for our agency. The way the appraisal system is structured is most conducive to the agency utilizing it, because it is based on the job description for that position. Therefore, management gets a true evaluation of a person’s performance. There should never be a blanket performance evaluation for all positions, even though some tasks might be the same. It would not be fair to evaluate an administrative assistance using the criteria for a dispatcher and vice versa.”
Lynn Wright, Calhoun County 9-1-1, AL
“The agency has an excellent Performance Evaluation System, developed in cooperation with Profile Evaluations, Inc. The program defines measurement definition, procedures for the use of the form and rater responsibilities.”
Excerpt from a CALEA Onsite Assessment Report for Southwest Central Dispatch, IL

BENEFITS

  • Ensures the performance appraisal system and standards used by the agency are based on a sound, well-documented foundation.
    • Combines the best features of goal-setting procedures, critical incident methods and behavior-based appraisals.
    • Legally defensible - Provides a clear and demonstrable correlation with the essential requirements of the job.
  • Specific to the agency -- not generic requirements which may or may not be applicable to the position(s).

WHAT YOU RECEIVE

  • A fully-detailed Technical Report containing full documentation of the procedures, participants and results of the Performance Appraisal System development
  • Performance Standards for each position.
    • The Performance Standards define each key element of the position and provide behavioral examples of what constitutes above-average, average and below-average performance. The Performance Standards provide the framework for all performance ratings and assist in ensuring performance ratings are fair, impartial and job-related.
  • Performance Appraisal and Development Forms for each position.
    The Performance Appraisal and Development Forms:
    • Define the key elements of the position
    • Are easy to use and understand
    • Encourage positive, productive feedback, counseling and development of employees.
  • Supervisor's Instruction Guides
    • A comprehensive manual providing step-by-step instructions for completing the Performance Appraisal and Development Form and conducting the performance appraisal interview with the employee
  • Also available, a comprehensive one-day training session for supervisors on understanding and applying the Performance Appraisal System and Performance Standards.


Click here to Request More Information
E-mail PEI at info@pei-911.com
Or Call Toll-free 877-239-3597

 

 


Profile Evaluations, Inc.
2276 Bayless Blvd., Suite 3
Daytona Beach, FL 32114
Office: (386) 239-3514
Toll Free: (877) 239-3597
Fax: (386) 239-3513
info@pei-911.com

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